Plan
LITE
Reflect your brand identity
Ordering & Revenue
- Room service ordering
- Celebrations/Experiences add-ons
- Spa & activities booking
- Restaurant & table ordering
- Upselling & add-ons engine
- Payment collection
- WhatsApp order management
Guest Communications
- Guest chat (SINGLE CHANNEL)
- Pre-Arrival forms
- Automated pre-arrival messaging
- Post-stay review prompts
- AI guest response & templates
Staff Operations
- Service request ticketing
- Task routing (HK / F&B / ENG)
- Operational automation (LIMITED)
- Real-time status tracking
- Employee management & shifts
Personalization & Experience
- Guest portal customization
- Recommendations (local/onsite)
- Loyalty & CRM
- Multi-language support
Feedback & Insights
- In-stay surveys
- Post-stay feedback
- Review aggregation
- Analytics & dashboards
- AI insights
Scale & Enterprise
- Role-based access control
- Reporting & exports
- Guest profiles & segmentation
- Multi-property / multi-branch
- API access
- GDPR / compliance
- PMS / POS integrations



