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Manage Your Entire Hotel in One Place
Run rooms, restaurant and guest requests from one platform, so you spend less time chasing updates and more time on your guests.
Built for You
Hotel Management Software Hong Kong
Your complete hotel system for Hong Kong. Rooms, bills, restaurant and guest requests in one place, so your team does less admin and guests get faster service.
Dashboard
Today's overview
Today's Arrivals
18
Departures
12
Occupancy
87%
RevPAR
₹4.2k
Bookings calendar
Room status
87%
Occupied
Available
Reservations
Manage bookings and check-ins seamlessly.
Billing
Generate invoices and manage transactions.
Housekeeping
Assign tasks and track room status in real time.
Reports & Analytics
Get real-time insights and make data-driven decisions.
150+ Hotels & ResortsSTAAH & Aiosell Integrations2000+ OTA ConnectionsMore Revenue Per Guest24/7 Support
One System, Less Stress
HMS Software for Hong Kong
Hong Kong received 49.9 million visitors in 2025, and the average stay was 3.1 nights, according to the Hong Kong Tourism Board. Because stays are short, your hotel repeats the full cycle of arrival, dining and departure every single day. In one short stay, a guest may order dinner, ask for a late check-out and need help with a booking. If each request goes to a different team through phone calls or paper notes, some can get late or be missed, and a restaurant charge may never reach the bill.
To stop this, all your teams need to work from one common system. This is what Hotel Management Software in Hong Kong does. It puts reception, restaurant and guest requests in one place, so every team can see what a guest has asked for. Foodleplus HMS makes this simple: guests scan a QR code in their room to order food or ask for help, and your staff can see each request and reply quickly. This means no request is missed, guests are happier, and your hotel can earn more from every stay.
See how Foodleplus works for your Hong Kong hotel
Book a short demo. See one guest's stay, from check-in to the restaurant bill, on one screen.
What You Get
What Hong Kong Hotels Gain with Foodleplus Hotel Management Software
Hong Kong guests stay a few nights and expect quick answers. Here is what changes for your team when the whole hotel works from one system.
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Save Time on Daily Operations
Stop retyping restaurant orders and room charges by hand, so your staff spend that time welcoming guests and answering requests.
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Deliver a Better Guest Experience
Answer every request on time, even on a full-house night, so guests leave happy and are more likely to write a good review.
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Reduce Booking and Billing Errors
Keep bookings and every outlet's charges in one place, so wrong bills and double bookings become less likely at check-out.
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Improve Revenue From Every Guest
Offer room upgrades, dining and spa to the right guest at the right moment, so each short stay brings in more than the room rate.
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Make Better Business Decisions
See room revenue, tax, commission and lost revenue together, so you make pricing and staffing choices from clear numbers.
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Connect Your Hotel to OTAs
Change a rate once and it reaches online travel agencies (OTAs) through STAAH and Aiosell, so you stop updating each site by hand.
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Simplify Restaurant Billing with POS
Restaurant, bar and room service orders go from Foodleplus point of sale (POS) to the guest bill, so dinner charges never wait on paper.
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Manage Banquets and Events with Ease
Hold function room bookings, event details and event bills together, so a business dinner runs smoothly from first enquiry to final invoice.
Core Features
How Foodleplus Runs and Grows Your Hong Kong Hotel on One Platform
Here is what you get in one hospitality management system in Hong Kong: nine tools that cover the day from the front desk to the restaurant.
Front Desk and Reservations
Run arrivals, departures and room status from the front desk screen, and keep every booking, whether by phone, walk-in or travel website, in one list.
Billing and Invoicing
Room, restaurant, bar and spa charges gather on a single guest folio through the stay, and reception issues one invoice at check-out.
Housekeeping and Task Automation
Housekeepers see assigned rooms on a live board and mark them done, so reception knows when a room can be sold.
Learn moreOTA and Channel Manager Integration
Rates, rooms and bookings sync with 2000+ online travel agencies (OTAs) through STAAH and Aiosell integrations, which handle the channel side for Foodleplus.
POS and F&B Management
Kitchen order tickets (KOTs) from the restaurant, bar and room service go to the kitchen, and each food and beverage (F&B) charge posts to the right guest.
Learn moreBanquet Management
Take bookings for function rooms, from a board meeting to a wedding dinner, and bill each event through the same POS your restaurant uses.
Learn moreQR Code Ordering and Guest Requests
Guests scan the room QR code in their phone browser to order dining or ask for laundry. Each request shows on the dashboard and tracked live.
Learn moreSmart Upselling and Guest Feedback
Offer room upgrades, dining and spa to guests by type and moment through the room QR page, gather feedback mid-stay and prompt reviews after check-out.
Learn moreAnalytics and Reporting
Reports on room revenue, net revenue, tax, commission and lost revenue cover any dates you pick, so you can compare a holiday week with a quiet one.
Learn moreHow It Works
Get Started with Foodleplus in Hong Kong in 3 Simple Steps
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Step 1
Book a Free Demo
Share your rooms and outlets, and see this hotel management system in Hong Kong set up like your hotel.
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Step 2
We Handle the Complete Setup
Our hospitality team sets up rooms, QR codes, menus and staff accounts, then trains your team.
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Step 3
Run Smoother, Earn More
Rooms, restaurant and requests run together, and reports show room and outlet income for any dates.
Get Started
See How Foodleplus Fits Your Property
- 1
Tell Us About Your Property
Share a few details about your hotel so we can understand your operational needs and business goals.
- 2
Get a Personalized Demo
Our hospitality experts will show you how Foodleplus fits your property and answer your questions.
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Receive the Best Plan
Receive a solution designed to improve operations, guest experience, and revenue.
Free revenue audit
Get Your Free Hotel Revenue Audit
Find out where your hotel is losing revenue and how you can improve occupancy, pricing, and overall revenue.
Our Core Products
Everything Your Hotel Needs. All in One Place.
Hotel Property Management Software
The front office part: bookings, arrivals, departures, room status and guest bills, all handled from one screen by your desk team.
Explore PMSHotel Guest Experience Software
A room QR code opens a guest page in five languages, where guests order, ask for help and rate their stay without any app.
Explore Guest ExperienceHotel POS System
Restaurant, bar, room service and function room orders flow to one guest bill, with kitchen order tickets and menu control built in.
Explore POSSee Foodleplus in Action for Your Hong Kong Hotel
Pick a time and see how rooms, restaurant bills and guest requests work together in your hotel.
Happy Hoteliers
What Hoteliers Say About Foodleplus
From housekeeping to billing, everything sits in one place. Our front desk settled into Foodle+ PMS within a week and guests notice the difference.
Coastal Retreat Resort
Reservations, room status, and guest folios stay in sync across shifts. We stopped chasing updates on WhatsApp and shared sheets.
Grand Horizon Suites
Night audits and occupancy reports used to take hours. With Foodle+ PMS, managers see the day clearly before the morning briefing.
Silver Leaf Residency
Check-in and check-out are faster, and billing mistakes dropped. The whole property finally runs on one hotel management system.
The Urban Stay Hotel
Banquets, rooms, and front office stay connected. Our team spends less time coordinating and more time with guests.
Royal Orchid Inn
Managing reservations and room inventory is much easier now. Foodle+ PMS replaced the spreadsheet chaos we used to live with.
The Green Plate Suites
Why Foodleplus
Why Hong Kong Hotels Choose Foodleplus HMS
Revenue Beyond the Room
Room QR ordering and upsell offers turn dining and spa into income, and this hotel software in Hong Kong shows it per guest.
Works With Your Existing System
Keep what works today. Begin with Foodleplus PMS at the desk, and the demo shows which other parts fit beside it.
Built for Hotels Worldwide
Guests from the Mainland, Japan or Australia read the room QR page in their own language. Five are included, more on request.
Occupancy
94%
Revenue
+28%
Live operations
Rooms · HK · Billing
One Platform, Fewer Tools
Swap separate tools for one hotel management system in Hong Kong covering rooms, outlets, events and guest requests together.
24/7 Human Support
Questions about rooms, menus or reports go to real people on the Foodleplus team, by phone and email.
Learn More
Why Hong Kong Hotels Need Smart Hotel Management Software in 2026-2027
Why Is Running Operations and Guest Service Together a Challenge for Hong Kong Hotels?
Hong Kong guests stay a short time and expect quick service. The Hong Kong Tourism Board (HKTB) reported an average overnight stay of 3.1 nights in 2025. In that time, a guest may check in, order room service, ask for extra towels and eat at your restaurant.
When the front desk and restaurant each use their own tool, these requests and charges travel by phone and paper. Things get lost, and the guest notices. Hotel management software in Hong Kong brings these parts together, so each team sees the same guest and the same bill.
Why Do Hong Kong Hotels Need Hotel Management Software?
Because the volume is high and the margin for error is small. Hong Kong received 49.9 million visitor arrivals in 2025, as per the HKTB, and 26.71 million in the first half of 2026 alone. Every arrival means a booking, a room, a few requests and a bill, and hotel management software in Hong Kong keeps them together.
A hotel management system in Hong Kong lets one team handle all of this from one platform. It also helps new staff, because good hotel software in Hong Kong means one screen instead of several tools.
What Is Hotel Management Software for Hong Kong Hotels?
Hotel management software (HMS) is the whole-hotel system. It includes a property management system (PMS) for the front office, guest experience software for requests and feedback, and a point of sale (POS) for the restaurant and bar. It also connects your rooms and rates to online travel agencies (OTAs).
Foodleplus puts Foodleplus PMS, Guest Experience Software (GEMS) and Hotel POS on one platform. OTA connectivity runs through STAAH and Aiosell, with 2000+ OTAs.
What Does Hong Kong's Guest Landscape Look Like?
These figures show who hotel management software in Hong Kong has to serve. They come from the Hong Kong Tourism Board and other named sources.
| Measure | Figure | Source and date |
|---|---|---|
| Visitor arrivals, 2025 | 49.9 million, up 12% | HKTB, 19 January 2026 |
| Share from the Chinese Mainland, 2025 | 76% of arrivals | HKTB, 19 January 2026 |
| Arrivals from other markets, 2025 | 12.06 million, up 15% | HKTB, 19 January 2026 |
| Average overnight stay, 2025 | 3.1 nights | HKTB, 19 January 2026 |
| Visitor arrivals, January to June 2026 | 26.71 million, up 13% | HKTB, July 2026 |
| Business visitors, first half 2026 | 1.14 million, 43% below the first half of 2018 | Knight Frank Hong Kong Hotel Report, September 2026 |
| Share of hotel rooms in Kowloon | About 4 in 10 | HKTB hotel supply, September 2024 |
| Share of guesthouses in Yau Tsim Mong | About 8 in 10 | HKTB hotel supply, September 2024 |
What Are the Challenges of Running a Hong Kong Hotel on Disconnected Tools?
Without hotel management software in Hong Kong, these problems are common:
- Guest requests go to the wrong person, or to nobody, when they arrive by phone.
- Restaurant and room service charges reach the front desk late, so bills are wrong at check-out.
- Rates on travel websites drift apart when they are updated one by one.
- Guests from many countries struggle to ask for things when menus and forms are in one language.
- Owners see restaurant, room and event income in separate places.
- Each new staff member has to learn several systems.
What Are the Benefits of Hotel Management Software for Hong Kong Properties?
Here is what hotel management software in Hong Kong adds for your team:
- Guests ask for services through a room QR code, so requests are tracked until done.
- Restaurant, bar, spa and banquet charges post to one guest bill.
- Five guest languages are included, with more on request.
- Smart Upselling shows room upgrades, dining and spa offers during the stay.
- In-stay feedback lets your team fix a problem before the guest leaves.
- One report covers room revenue, net revenue, tax, commission and lost revenue.
Cloud-Based HMS vs Traditional Hotel Management for Hong Kong Hotels?
Back-office space is limited in many Hong Kong hotels, so where software for hotels in Hong Kong runs matters. Here is a plain comparison.
| Point | Cloud-based HMS | Traditional hotel software |
|---|---|---|
| Setup | Opens in a web browser | Installed on computers at the hotel |
| Hardware | No server to buy or maintain | Server and backups kept on site |
| Guest side | Guests scan a room QR code, no app to download | Requests by phone or in person |
| Updates | Handled by the software company | Often handled by your own IT |
| Internet | Needs a steady connection | Can run on the local network |
How Do Operations, OTA Connectivity and Guest Services Work Together for Hong Kong Hotels?
In Foodleplus, each part does its own job and shares the same guest record and bill.
| Part | What it does | How it connects |
|---|---|---|
| Foodleplus PMS | Front desk, reservations, room status, billing, reports | Holds the guest bill that every charge posts to |
| Guest Experience Software | Room QR requests, ordering, upselling, feedback | Shows requests on the dashboard in real time |
| Hotel POS | Restaurant, bar, room service and banquet billing | Posts charges to the guest bill through the PMS |
| OTA connectivity | Rooms, rates and bookings on 2000+ OTAs | Runs through STAAH and Aiosell integrations |
How Does Guest Data Drive Repeat Business in Hong Kong?
Repeat guests are easier to look after when you remember them. The Foodleplus Guest Directory keeps stay history, preferences and spending in one record, so your team can greet a returning guest properly. Good hotel management software in Hong Kong keeps these records in one place.
| Guest record | How your team can use it |
|---|---|
| Stay history | See past visits when a guest books again |
| Preferences | Prepare the room the way the guest liked it |
| Spending | Offer dining or spa that fits what the guest chose before |
| Feedback | Fix issues during the stay and invite a review after check-out |
Who Benefits from HMS in Hong Kong?
3 star and mid-range hotels in Kowloon and on Hong Kong Island run a restaurant or room service along with rooms. Software for hotels in Hong Kong that keeps every outlet on one bill saves their desk time at check-out.
Guesthouses, homestays and serviced apartments can start smaller, with hotel industry software in Hong Kong that covers the front desk and room QR requests first, then add more later.
- Hotels with function rooms that host business meetings, dinners and weddings.
- Boutique hotels that want a personal touch for every guest.
- Resort-style hotels on Lantau with dining, spa and activities.
- Owners of more than one property who want the same records at each.
How to Choose the Right HMS for Your Hong Kong Hotel?
Use this checklist when you compare hotel industry software in Hong Kong:
- Front desk and reservations in one list, with live room status
- Billing on one guest bill, with your Hotel Accommodation Tax set-up checked
- OTA connectivity through STAAH or Aiosell
- POS for the restaurant, bar, room service and banquets
- Room QR requests in several guest languages
- Analytics on room revenue, tax and commission
- Setup, staff training and support from a real team
Is Now the Right Time for Hong Kong Hotels to Switch?
Arrivals rose 13% in the first half of 2026, but the Government said average room rates fell about 5% in 2025. That means more guests to serve at lower rates. Hotel management software in Hong Kong helps you earn a little more from each stay.
A hospitality management system in Hong Kong that links rooms, restaurant and guest requests helps you do that. Start before your next busy period, such as Christmas or Chinese New Year, and book a free demo to see Foodleplus with your own rooms and outlets.
Where We Serve
Locations We Serve
FAQs
Frequently Asked Questions ( FAQs )
It is one system for the whole property: front desk, reservations, billing and restaurant orders and guest requests. A property management system (PMS) handles only the front office part. When your Hong Kong hotel also runs a restaurant or room service, hotel management software keeps every outlet's charges on the same guest bill.
It depends on your hotel, but cloud software is simpler to run, because it opens in a web browser and needs no server on site. That helps in Hong Kong, where back-office space is tight. It does need a steady internet connection. Guests need no app either, because they scan the room QR code. Foodleplus is cloud-based.
It connects, though Foodleplus is not a channel manager. Channel managers publish your rooms and rates on online travel agencies (OTAs), and Foodleplus syncs rates, rooms and bookings with 2000+ OTAs by way of STAAH and Aiosell integrations. Hong Kong visitors book on many different sites, so the demo covers which ones matter to you.
No. Foodleplus PMS is sold on its own, so you can begin at the front desk and add guest experience and restaurant billing later. OTA links run through STAAH and Aiosell. List what causes the most trouble today, and the free demo shows which parts can sit next to the software you already use.
Yes, for billing. Foodleplus keeps every charge for a guest on one guest bill, from the room to the restaurant and spa, and your team issues one final invoice at check-out. Hong Kong resumed its 3% Hotel Accommodation Tax on 1 January 2025, so we go through your tax set-up with you in the demo.
Yes, when the front desk and outlets run on Foodleplus. Restaurant, bar, room service and spa charges post to the guest bill, and banquet and event billing sits in the same Hotel POS. This helps Hong Kong hotels that host business meetings and dinners in their function rooms along with room guests.
Guests scan the QR code in their room to ask for laundry, food or other services, and the request appears on the dashboard and is tracked in real time. Hong Kong guests come from the Mainland, Asia and further away, so five guest languages are included, with more on request. In-stay feedback lets you fix a problem before check-out.
Yes. Foodleplus is used by 150+ hotels and resorts, including boutique hotels and resorts, and it suits serviced apartments too. In Hong Kong, about 8 in 10 licensed guesthouses were in Yau Tsim Mong in September 2024, according to the Hong Kong Tourism Board, and you pick only the parts your property needs.
The time depends on your hotel, so we do not promise a fixed number of days. The Foodleplus hospitality team handles setup and trains your staff, and you can reach the team by phone or email. Starting before a peak period such as Christmas or Chinese New Year gives your staff time to settle in.
Price is based on your property size and the parts you need, and Foodleplus does not publish a fixed figure. In the free demo you see the LITE, PREMIUM and PREMIUM PRO plans side by side. Some add-ons are billed separately, such as WhatsApp alerts for staff, charged per number or per staff member. A guesthouse and a large hotel will need different plans.
Ready to Grow Revenue at Your Hong Kong Hotel?
Show us how your rooms, restaurant and guest requests run today. We will show the same day in Foodleplus.